Although our name says “NYC,” Arsenal NYC proudly represents all five boroughs of New York City, Long Island, and Northern & Central New Jersey. Arsenal Football Club requires official supporters’ clubs to be located at least 50 miles apart; these areas make up our official region.

No — anyone is welcome to join! If you live within another official supporters’ club’s 50-mile region, we may recommend joining your local club to support your nearby community. If you live outside the United States, you are not eligible for ticket requests through Arsenal NYC, and an additional postage fee applies to mail your membership pack internationally.

No — everyone is welcome on matchdays. We ask that guests be respectful of the Arsenal atmosphere, especially when bringing friends who support rival clubs. Paid membership offers benefits like eligibility for Emirates ticket requests, access to member events/merch, and select partner discounts or priority access.

You may cancel at any time. Please note that memberships are seasonal and non-refundable, as they help cover ongoing club operations and member benefits.

Most partner pubs allow under-21s when accompanied by an adult, but policies may vary. We recommend contacting the pub directly to confirm before attending a matchday.

As an Official Supporters Club of Arsenal Football Club, we’re authorized to take ticket requests from our members, collect payment, and submit a request on your behalf. Matches are listed on our site as they become available to request, with a club-set closure date. If approved, we notify you and distribute tickets digitally via email. If a request is unavailable due to limited allocation, we notify you and process a full refund to the original payment method.

Yes — you must be a current Arsenal NYC member to request tickets. If requesting for others, each person must also be a current member. Membership does not guarantee tickets; all requests are subject to availability set by Arsenal FC. Need a membership? Get one via our site.

No — Arsenal NYC accepts requests for home matches at the Emirates Stadium only. Occasionally, Arsenal FC makes limited tickets available for Champions League, cups, or special events; when that happens, we open requests for those matches as well.

All tickets require an active Arsenal NYC membership. Children under 18 must be accompanied by an adult member when requesting or attending.

Tickets are supplied by Arsenal FC and are subject to availability. High-demand matches (e.g., Manchester United, Chelsea, North London Derby) often have fewer available tickets. Ticket requests typically close 12 weeks before matchday; no late requests after the official window. We allocate on a first-come, first-served basis, prioritizing members who have not yet received tickets this season to ensure fair access.

Allocations vary by match; historically we have received anywhere from 0 to 21 tickets depending on fixture and demand.

1) We forward all verified requests to Arsenal FC before the closure date. 2) After the window closes, Arsenal reviews international supporters’ club requests (usually 7–10 days). 3) Arsenal notifies us of our allocation. 4) We allocate to members on a first-come, first-served basis, with fairness rules applied. 5) We immediately notify successful and unsuccessful applicants by email.

We process a full refund to your original payment method as soon as we are notified. Refunds generally appear within 48–72 hours, depending on your bank.

All tickets are delivered digitally via email once we receive them from Arsenal FC. They are compatible with most smartphones and always arrive before kickoff — even in rare cases of late delivery.

No. Seat locations are determined by Arsenal FC and are not known to Arsenal NYC in advance.

Category A: $135.00
Category B: $87.50
Category C: $67.50
* Additional processing fee: 2.9% + $0.30 per transaction. Prices are set by Arsenal FC and converted to USD; final costs may vary slightly due to currency exchange fluctuations.

All tickets are subject to Arsenal’s ticketing terms and the Emirates Stadium conditions of entry. We will attempt to reassign your ticket to another eligible member, but reassignment is not guaranteed. Tickets are non-refundable and non-transferable, and may only be used by registered Arsenal NYC members. Unauthorized resale or redistribution may result in revoked ticket privileges and/or membership termination.

There are no refunds for date changes. Matches can shift due to TV broadcast schedules, cup competitions, or fixture congestion. We recommend booking travel with a two-day buffer around the scheduled date.

You can still make requests, but members who haven’t yet been successful will be prioritized before repeat allocations.

By submitting a request, you acknowledge that you have read and understand the Arsenal NYC Ticket Request Program and Ticket Policy, as set forth by Arsenal FC and Arsenal NYC.

Use the Contact page on our website or reply to your confirmation email. We’re happy to help with ticketing or membership questions.