Ticket Requests are now open for the 2024/25 Season!
Arsenal NYC loves being a part of helping our supporters see a match at the Emirates. Before you submit your request, please make sure you have read the FAQ in full and understand our ticket policy below so we can ensure an experience that aligns with your expectations.
To request tickets, login to your account using the email you signed up with. An email will send you a verification code, then you can proceed to request tickets. Please provide your name and the names of other members you may be purchasing for in the provided fields.
Please note, this request system is not a guaranteed ticket. We suggest waiting to book travel until you're notified the request is confirmed.
Ticket Policy
A 2024/25 Arsenal NYC membership is required for each individual ticket.
Tickets are non-refundable and non-transferable. In the event that you have requested tickets and are unable to attend, when possible we will try on your behalf to move them on to other members, but this is not guaranteed.
Need a membership? Get one here!
Ticket requests are processed on a first-come, first-served basis. We highly recommend planning 3-4 months in advance, but each ticket request will list the request close date (which is listed on the event ticket page).
Once your membership is verified and request is made, Arsenal NYC will submit your request to the club. We will not have an answer until a few days after the window closes.
If Arsenal approves your request, we will let you know. This generally happens 7-10 days after the request window closes. You do not need to email us to check, we let everyone know.
Upon approval, we will transfer tickets electronically once we receive them from the club. This will happen generally within 5-10 days before the match. In the rare instances that we receive tickets late from the club, we always deliver them before multiple hours before the match.
If Arsenal does not approve your request (due to availability), we will refund your payment within 7 days of them notifying us. You should also receive an email notification that the request was unable to be fulfilled.
We do not know the location of the seats before we receive the tickets. To best help you budget and estimate potential costs, we have provided Arsenal's current pricing structure and fees:
Category A Match - $130 per ticket*
Category B Match - $85 per ticket*
Category C Match - $65 per ticket*
*includes credit card processing fee
